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Delivery Services Manager / Backup Inside Sales

Job Id
55244
Job Type
Regular, Full time
Location
2137 Oak Park Blvd
Lake Charles, LA 70601
Posted
15 days ago

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Job Description

If you’re a logistics professional looking to advance your career with a nationally established company, look no further. At L&W Supply, the Delivery Services Manager /Backup Inside Sales schedules and routes product deliveries, coordinates fleet maintenance, updates customers on delivery statuses and ensures safety and compliance.

L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.

Shift Schedule:

Monday - Friday 7am - 4pm

Specific duties may include:

  • Scheduling and routing product deliveries
  • Making sure trucks are not overloaded and that all loads fall within standard weight limits for each vehicle
  • Assessing job site delivery requirements and assigning appropriate delivery vehicles
  • Resolving all vehicle safety issues by routing vehicles to the appropriate service facilities for needed repairs
  • Keeping customers informed of delivery status
  • Ensuring that all OSHA and federal road procedures are followed
  • Participating in the hiring of drivers and material handlers, as well as their performance management
  • Coordinating fleet maintenance and ensuring all repairs are completed properly
  • Scheduling new equipment training for drivers and ensuring they are fully certified to operate the equipment
  • Ensuring that all drivers’ CDL licenses are current and informing drivers when their licenses or medical cards need to be updated
  • Answering incoming phone calls and emails to assist customers in a timely manner
  • Accepting payment and applying it to the appropriate customer account
  • Arranging with the warehouse for customer product pickup
  • Reordering products to keep the store and warehouse shelves well stocked

Specific qualifications include:

  • Excellent communication and interpersonal skills
  • Proven leadership experience
  • Proficient in Microsoft Office and data entry
  • Ability to prioritize responsibilities and manage multiple service needs simultaneously
  • Previous dispatch experience is preferred
  • Mechanical knowledge is a plus
  • Superior customer service skills

Benefits may include:

  • Health, dental, and vision coverage - eligible after 60 days, low out of pocket
  • 401(k) with generous company match - eligible after 60 days, immediately vested
  • Employer paid employee assistance program
  • Employer paid short term and long term disability
  • Employer paid life insurance
  • Flex spending
  • Paid vacation
  • Paid sick days
  • Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.


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